Privacy Policy

We collect information that you provide directly to us when you use our services, including but not limited to: - Personal identification information (name, email address, phone number, company name) - Business information relevant to the services you request - Technical data such as IP addresses, browser type, device information, and usage patterns - Communication records when you contact our team or use our platforms - Payment and billing information when you engage our services We may also collect information automatically through cookies, analytics tools, and similar technologies when you visit our website or use our digital platforms.

RedSea Mena uses the information we collect for the following purposes: - To provide, maintain, and improve our services, including AI solutions, software development, and digital transformation consulting - To communicate with you about projects, services, updates, and promotional offers - To process transactions and manage your account - To analyze usage patterns and optimize our platforms and user experience - To comply with legal obligations under the laws of the Kingdom of Saudi Arabia - To detect, prevent, and address technical issues or security threats - To personalize your experience and deliver content relevant to your industry and interests

We implement robust security measures to protect your personal data in accordance with Saudi Arabia's Personal Data Protection Law (PDPL) and international best practices: - All data transmissions are encrypted using industry-standard TLS/SSL protocols - Access to personal data is restricted to authorized personnel on a need-to-know basis - We maintain comprehensive data backup and disaster recovery procedures - Regular security audits and vulnerability assessments are conducted - Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 and ISO 27001 certifications - We employ multi-factor authentication and role-based access controls across all internal systems

RedSea Mena does not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances: - With trusted service providers who assist us in operating our platforms, conducting business, or servicing you, provided they agree to keep your information confidential - When required by law, regulation, or legal process under the jurisdiction of the Kingdom of Saudi Arabia - To protect the rights, property, or safety of RedSea Mena, our clients, or the public - In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the business transaction - With your explicit consent for any purpose not covered above

Our website and platforms use cookies and similar tracking technologies to enhance your experience: - Essential cookies: Required for the basic functionality of our website and services - Analytics cookies: Help us understand how visitors interact with our website, allowing us to improve performance and content - Functional cookies: Enable personalized features such as language preferences and region-specific content - Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Under the Saudi Personal Data Protection Law (PDPL) and applicable regulations, you have the following rights regarding your personal data: - Right of access: You may request a copy of the personal data we hold about you - Right to correction: You may request that we correct any inaccurate or incomplete data - Right to deletion: You may request the deletion of your personal data, subject to legal retention requirements - Right to restrict processing: You may request that we limit how we use your data - Right to data portability: You may request your data in a structured, commonly used format - Right to withdraw consent: You may withdraw your consent to data processing at any time To exercise any of these rights, please contact us using the details provided below.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: RedSea Mena Riyadh, Kingdom of Saudi Arabia Email: privacy@redseamena.com Phone: +966 55 594 8212 We will respond to all legitimate requests within 30 days. In certain cases, we may ask you to verify your identity before processing your request.