Terms & Conditions

By accessing or using any website, platform, application, or service provided by RedSea Mena ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. We reserve the right to modify these terms at any time, and your continued use of our services following any changes constitutes your acceptance of the revised terms. These terms apply to all users, clients, visitors, and any other persons who access or use our services.

RedSea Mena provides a range of technology and digital transformation services, including but not limited to: - Artificial intelligence and machine learning solutions - Custom software development and system integration - Enterprise resource planning (ERP) and business automation - Cybersecurity consulting and implementation - E-commerce platform development - UI/UX design and branding services - Strategic technology consulting The scope, deliverables, timelines, and pricing for specific engagements shall be defined in separate service agreements or statements of work executed between RedSea Mena and the client. These Terms and Conditions shall apply in addition to any such agreements. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

All content, materials, software, designs, trademarks, logos, and other intellectual property displayed on our website and platforms are the exclusive property of RedSea Mena or its licensors and are protected under the intellectual property laws of the Kingdom of Saudi Arabia and international treaties. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any of our intellectual property without prior written consent from RedSea Mena. Unless otherwise specified in a separate agreement, all intellectual property created during the course of a client engagement shall be assigned to the client upon full payment, while RedSea Mena retains the right to use general knowledge, techniques, and methodologies developed during the engagement.

To the maximum extent permitted by applicable law, RedSea Mena shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of our services. Our total aggregate liability for any claims arising out of or related to these terms or our services shall not exceed the total amount paid by you to RedSea Mena during the twelve (12) months preceding the event giving rise to the claim. RedSea Mena does not warrant that our services will be uninterrupted, error-free, or completely secure. We provide our services on an "as is" and "as available" basis, and we disclaim all warranties, whether express or implied, to the fullest extent permitted by law. Nothing in these terms shall exclude or limit liability for fraud, willful misconduct, or any liability that cannot be excluded under applicable law.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these terms shall be resolved through the following process: - Amicable negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiations within thirty (30) days of written notice. - Mediation: If negotiation fails, the parties shall submit the dispute to mediation under the rules of the Saudi Center for Commercial Arbitration (SCCA). - Arbitration: If mediation is unsuccessful, the dispute shall be referred to binding arbitration in Riyadh, Kingdom of Saudi Arabia, conducted in accordance with the Saudi Arbitration Law. The language of arbitration proceedings shall be Arabic, with English translations provided as necessary. The arbitral award shall be final and binding on both parties.

For any questions or concerns regarding these Terms and Conditions, please contact us: RedSea Mena Riyadh, Kingdom of Saudi Arabia Email: legal@redseamena.com Phone: +966 55 594 8212 We encourage you to review these terms periodically to stay informed of any updates or changes.